Effective Date: 27 August 2025
At Aavior Ltd (“Aavior”, “we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book sessions, attend taster sessions, purchase courses, or use our services (including mentoring, admissions guidance, English language training, and academic teaching/marking engagements).
Controller: Aavior Ltd, registered in England & Wales (Company No: 16579464), Based In : London, Email: Contact@aavior.com
- Information We Collect
Personal Data: Name, email address, phone/WhatsApp number, country of residence, preferred language, booking details, service history, testimonials (if you consent), and documents you choose to share (e.g., CV, academic records for admissions guidance).
Payment & Transaction Data: Processed securely by our payment providers (e.g., Topmate, Calendly, Bank Transfer). We receive limited transaction metadata (amount, status) and do not store full card details.
Usage Data: IP address, device, browser type, operating system, pages visited, time on page, and referral source (via cookies/analytics if you consent).
Communications Data: Emails, WhatsApp messages, and form submissions related to bookings or support.
Special Categories: We do not intentionally collect sensitive data (health, etc.). If wellbeing topics arise, we recommend you do not share medical data. If you do, we process it only with your explicit consent and solely to support your request.
- How We Use Your Information
We use your data to:
Provide, operate, and maintain our services (mentoring, admissions guidance, courses, English training, teaching/marking contracts).
Process bookings, payments, confirmations, reminders, and customer support.
Personalise content (e.g., relevant templates, resources).
Understand and analyse how you use our website to improve services and user experience.
Communicate with you about updates, scheduling, changes, offers (marketing only with your consent or as permitted by law).
Comply with legal, tax, and regulatory obligations (e.g., HMRC).
- Lawful Bases for Processing (UK GDPR)
We rely on one or more of the following:
Contract: to deliver the services you book or purchase.
Consent: for optional marketing, testimonials, or where you share special-category data.
Legitimate Interests: to improve services, prevent fraud/abuse, and operate our business efficiently.
Legal Obligation: to meet tax, accounting, and regulatory requirements.
- Sharing Your Information
We do not sell your personal information. We may share data with:
Service Providers / Processors: website hosting, email, booking/scheduling (e.g., Topmate), payments (e.g., Calendly/Bank Transfer), analytics, communication tools (e.g., WhatsApp), document storage.
Professional Advisors: accountants, legal advisors for compliance.
Institutions/Partners (Admissions): only with your permission and solely to progress your application or agreed services.
Legal/Compliance: if required by law, to protect rights, or respond to lawful requests.
In the event of a merger or acquisition, your data may transfer subject to this Policy.
- International Transfers
Some providers may process data outside the UK/EEA. Where this occurs, we use appropriate safeguards (e.g., UK IDTA/Standard Contractual Clauses) to protect your information.
- Data Retention
We keep personal data only as long as necessary for the purposes above:
Service and booking records: typically up to 2 years after last interaction.
Financial/transaction records: 6 years (legal/tax).
Marketing data: until you unsubscribe or withdraw consent.
We may retain data longer if required by law or to establish/defend legal claims.
- Security of Your Information
We use administrative, technical, and physical measures to safeguard personal data (access controls, encrypted transmission where applicable, least-privilege access). However, no internet transmission or storage system is 100% secure.
- Your Data Protection Rights
Depending on your location and UK GDPR, you may have rights to:
Access your data
Rectify inaccurate data
Erase data (where applicable)
Restrict or object to processing
Data portability (machine-readable copy)
Withdraw consent (where consent is the basis)
To exercise these rights, email contact@aavior.com. We may verify your identity. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk | 0303 123 1113.
- Cookies & Analytics
We use cookies and similar technologies:
Necessary cookies for core site functions.
Analytics/marketing cookies only with your consent via our cookie banner.
You can change your preferences at any time in the banner or your browser settings.
- Children’s Privacy
Our services are designed for adults (18+). For any under-18 service, a parent/guardian must consent and attend the first session. We do not knowingly collect children’s data without appropriate consent.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy notices.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version here with a new “Effective Date.” Material changes may also be notified by email or site notice.
- Contact Us
If you have questions or requests regarding this Policy or your data:
Email: Contact@aavior.com Mobile: + 44 07913172007
Reviews
There are no reviews yet.